Free Shipping Everywhere!

We are thrilled to offer free shipping on all orders, with no minimum purchase required! All orders are shipped via Amazon's reliable and fast shipping service to the United States & Canada.

 

Processing Time

Orders are processed every day, we are committed to ensuring the quick processing of your order, there may be limited time to cancel or change your order. If necessary, please reach out promptly to info@otoepia.com. Please note that it might take up to 48 hours for the tracking link to update after you receive your confirmation e-mail. For any issues with shipping confirmation, please check your spam/junk or promotions folders before contacting customer support.

 

Delivery & Address Details

Amazon's delivery service ensures the secure and timely delivery of your package. The decision whether a package requires a signature, or can be left at your door or mailbox, is at the discretion of the delivery courier. To avoid delays, please provide a shipping address where you expect someone will be available to receive the package.

 

Tracking Your Otoepia Orders

Please click here to track your order.

 

Sales Taxes

Otoepia adheres to the state sales tax requirements in the specified states. The collected sales taxes are remitted directly to the respective state governments without any benefits accruing to Otoepia.

 

International Taxes and Duties

All international orders are shipped Delivered Duty Unpaid (DDU) from our Amazon warehouse. Duties, fees, and import taxes incurred upon delivery are the responsibility of the customer. These charges are not included in the purchase price on our website and are not collected by Otoepia.

 

Address Responsibility

Customers are responsible for providing accurate and complete shipping addresses. If you need to change your shipping address post-order, please write to us immediately at info@otoepia.com. Although we’ll do our utmost to implement the change, we cannot guarantee it due to the fast processing and shipping times.